Product: AppSense Environment Manager 8.x

** NOTE: For AppSense Environment Manager Version 8.0, the following is in the user’s desktop settings within personalization. For any newer version it will be in the user’s Session Data within personalization.

 Scenario:

A user logs into their desktop and they report they cannot see their mapped drives. If the user creates a new mapped drive within their session, logs off and back into their desktop, the mapped drive is no longer there. This only occurs for random users. Upon further investigation, when looking at the user’s session data in personalization analysis, the mapped drives are being personalized. This is found under the registry key HKCU\Network. In fact, even the newly mapped drive shows up here as well. Read the rest of this entry »