Eddie Kwasnik

I’ve been in the IT industry for over 15 years with my focus on Application Delivery, Server Based Computing, and Virtualization. These technologies include but are not limited to Microsoft, Citrix, VMware, AppSense, and Liquidware Labs. Troubleshooting complicated scenarios, and incorporating best practices into customer’s environments has been my goal for my years working as a consultant. Now I can share the many solutions to the unique and different issues I run into.

Homepage: https://thewolfblogdotcom.wordpress.com

User’s default printer not saving in XenDesktop 5.6 using AppSense Environment Manager

During the testing phase of a new VDI rollout, there were many users complaining they had to set their default printer each time they logged into their desktop. I worked with a few of the users and noticed the issue would only occur if they were setting one of their Citrix auto-created printers as the default. We did not see the issue if the user set a network printer as their default printer. Before we go further, lets look at what the environment consisted of:

Environment:
Citrix XenDesktop 5.6
Citrix Provisioning Server 6.1
VDI Image Operating System: Windows 7 Sp1
AppSense: Environment Manager 8.4

Within our AppSense configuration, we were utilizing Session Data in personalization to capture the user’s default printer which is held under the following registry string entry: Read the rest of this entry »

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